What updates are included in my hosting?

Recently Artful have made changes to our processes to ensure your websites are kept up to date and secure. We endeavour to maintain the security of your site by updating all integral CMS (Joomla/Wordpress etc) core extensions at no extra charge to you, as part of your hosting agreement.  Core extensions are those that we have used on your site, usually for backup and security functionality, that are created and maintained by trusted third party developers.

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Tins & String

Are you thinking that heading back to the days of communicating via 'tins and string' would be far easier than managing your mailbox?   You're not alone.
There are heaps of articles out there on how to manage your mailbox.
 
Here at Artful we have compiled a list of some of the more helpful tips, that all about creating good habits when managing your email.
 
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SCAM ALERT: Dont let your domain name fall into the wrong hands!

We have become aware of a number of scam emails doing the rounds informing you that your domain has expired and requires payment for renewal.  Unfortunately a couple of our clients have been caught out and have made payment!
How to avoid being scammed
  • Check the sender of the email. If Artful manages your domain name/s, then our emails regarding domain name renewals are the only ones you should pay attention to!
  • If we dont, check whether the email has come from your domain name provider.
  • Confirm that the domain name in the unsolicited email/invoice matches yours exactly.  It may have one letter different.
  • Check whether your domain name is actually due for renewal.
  • If you are EVER unsure forward us a copy and we can have a look for you.

Dont let your domain name fall into the wrong hands!

Contact us on 1300 278 385 or This email address is being protected from spambots. You need JavaScript enabled to view it. anytime. We are more than happy to help :) 

Websites for the Visually impaired

There has recently been an influx of spam emails in Australia from an amywils.1976@gmail suggesting that she is having problems navigating your website because she is visually impaired and your website is not compatible with screen readers.
 
If you receive this email, please cheerfully ignore and delete as it is actually just SPAM.
  
Joomla, Wordpress and Opencart (the main CMS's we use to build your websites) have been created with screen readers and visual impairment in mind. When we build your website we also take steps to ensure your website is usable for the visually impaired.
 
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Moving to Joomla 3 is critical

Joomla 2.5 is end of life and has been for some time now!

At the end of 2014, Joomla Version 2.5.28 (the final 2.5 version) became "end of support" meaning that:

  • No new versions or security updates
  • New or updated extensions and plugins for your website won't work under Joomla 2.5
  • No vendor tech support for any issues with Joomla 2.5 sites or plugins

That together with the forced PHP Upgrade of our server recently it is imperative that all Joomla 2.5 websites are updated or replaced. 

At present we cannot update the PHP version of your Joomla 2.5 site which places your site in peril!  We are keeping your site on the air by manually adding an obselete PHP version to it but one day soon the server will simply drop it! This is out of our hands and it is possible that we will not receive any warning.

Your site will be down and there will be no quick fix!  

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Will Cpanel's Dec 2018 PHP switch off break my Joomla website?

Short answer

Cpanel (leading webhosting software) and PHP (the "operating system" for your website) will drop support for older PHP versions from Dec 2018. Current versions of Joomla, Wordpress and Opencart will be fine. Older versions may have isssues or just stop working all together. This is because older versions of Joomla, Wordpress and OpenCart were only written and tested to work on past PHP versions.

Now is a great time to talk to Artful about upgrading your site software to the latest version. We can also help you run a custom older PHP version to keep your site on the air. This is a short term "bandaid fix". Adding and switching to an older custom PHP version is not expensive but has issues for your website's security, speed and reliability.

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Joomla Websites

At the risk of sounding like a broken record we can't emphasise the importance of keeping your website secure. You might think its overkill and a risk you are willing to take but we can guarantee you after being hacked once you will change your mind very quickly.

Hackers can steal user information, passwords, install malicious software, and can even distribute malware to your users. And all that without taking into consideraton the costs involved in getting your website and information back online if taken down.

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Wordpress Websites

At the risk of sounding like a broken record we can't emphasise the importance of keeping your website secure. You might think its overkill and a risk you are willing to take but we can guarantee you after being hacked once you will change your mind very quickly.

Hackers can steal user information, passwords, install malicious software, and can even distribute malware to your users. And all that without taking into consideraton the costs involved in getting your website and information back online if taken down.

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Form Spam? Get a Google reCaptcha

It's free to get and generally takes less than 30 minutes to enable on Joomla & Wordpress wesbites. All you need is a Google account. Go to https://www.google.com/recaptcha & select the blue blox Get reCaptcha.

Prevent spam on your website with minimum impact on genuine website users.

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Joomla 3.8.7 Released

What's in Joomla 3.8.7?
Joomla 3.8.7 contains several bug fixes and improvements, including:
Bug fixes and Improvements Various backend improvements for multi language websites (admin menus and associations).
Read more from Joomla.org

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